At Alpha Bank we are shaping the future of banking in Greece.

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

We understand our Customers’ needs and design experiences around them.
We work in partnership and invite diversity of skills and perspectives.
We are forward-thinking and drive continuous improvement.
We make things happen; we execute quickly and focus on what is essential.

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!

Join our team #AlphaBank

#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

Purpose

As a Treasury Operations Team Leader, you will join the Payments & Investments Operations Business Area, where you will lead day-to-day operations across treasury and derivative products, ensuring accuracy, compliance and excellent service delivery.

What you will be doing

Coordinate the proper utilization of relevant tools by the Treasury Operations team for finance and reporting purposes.
Monitor and ensure accuracy in operational processing, clearance and settlements for financial instruments such as foreign exchange and derivatives products.
Ensure the proper documentation of treasury and derivatives operations processes.
Approve financial transactions within your approval limits in the Bank’s operational systems, ensuring their secure and accurate processing.
Manage the operational aspect of customer relationships by resolving issues and coordinating support and guidance efforts.
Analyse, recommend and communicate pricing structures for accounts within your area of responsibility.
Identify ways to optimize operational processes, increase productivity, improve service quality and exceed customers’ expectations.
Oversee the processing, operational, servicing and/or accounting duties performed within your assigned area.
Handle issues escalated to you and work with higher levels to resolve them where necessary.
Ensure all treasury operations are executed in compliance with internal policies and external regulations.
Mitigate operational risk and identify suspicious transactions by applying your knowledge of relevant operational manuals, AML processes, sanctions, internal policies and regulatory requirements.
Cultivate a high-performance team by inspiring your team members while fostering a culture of empowerment, accountability and inclusion.

What you need to have

Bachelor’s degree in Economics, Finance, Accounting or a related field.
At least 7 years of experience in Treasury, Investment Banking and/or Banking Operations.
Good understanding of Treasury Operations, financial instruments and related banking processes.
Familiarity with regulatory requirements, operational risk and relevant compliance frameworks.
Strong analytical skills and attention to detail, with a structured approach to problem solving.
Experience in improving processes and enhancing operational efficiency.
Strong communication and collaboration skills, with the ability to work effectively with different stakeholders.
Previous experience in leading teams, with a focus on accountability, development and continuous improvement.

What we offer

It’s all about our people. At Alpha Bank, you will enjoy:

A friendly and collaborative working environment that supports taking initiative and action
A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
Flexible working options
A competitive salary and benefits

All applications will be acknowledged and treated in utmost confidence.

Alpha Bank

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Treasury Operations Team Leader