What’s the role?

You will deliver a comprehensive first-class fund administration service to a portfolio of private equity funds in line with defined business activities. You will be responsible for managing, supervising and developing a team of fund administrators, leading and maintaining client relationships on the team portfolio, and serving as a key point of contact for funds clients. This role plays a critical leadership position within the fund administration team and contributes to the strategic development of service delivery.

What you’ll be doing

Fund Administration

Responsibility for a portfolio of Guernsey private equity and real estate funds clients to ensure deadlines and client requirements are met.
With your local Guernsey knowledge, work on full lifecycle of the fund including; establishment of a fund, investor onboarding, investment activities, distributions, financial and regulatory reporting.
Oversee and review preparation of capital call and distribution workings and notices
Review preparation of periodic reporting, capital accounts, and investor statements
Manage with the team ad-hoc investor queries and correspondence
Sit on client Boards as required, contributing to governance and oversight
Review and release payments for clients, act as authorised signatory
Liaise with all intermediaries and external agents such as new business introducers, legal advisors, auditors and the GFSC in respect of team clients
Support onboard clients and investors on KYC, internal process completion
Support Directors and fund stakeholders by explaining transactions and fund structures clearly and accurately
Assist with and contribute to ad hoc projects as required

Team Management

Manage a team of fund administrators
Plan and prioritise own and team workflow to ensure deadlines are met
Delegate tasks appropriately to team members
Monitor/review incoming and outgoing correspondence by team members where required
Identify training areas for team members
Conduct regular informal performance reviews/one to one catch ups
Develop and enhance team-specific procedures where necessary
Development and presentation of internal training sessions if required
Coordinating with internal support teams to ensure client’s requirements and deadlines are met
Monitoring internal support team’s performance and provide regular feedback

Client Relationship Management

Manage client relationships as key point of contact for some clients
Organise and attend relevant client meetings for own and team clients
Travel to meet with own and team clients as required
Lead production of client service review packs and attend client service review meetings
Communicate to directors regarding outstanding work and situations involving the fund administration team and its clients
Work closely with Head of Private Equity Services and Directors/NEDs to deliver high-quality
Creation and maintenance of client-specific administration procedures

Financial Management

Oversee client billing process for the team to ensure correct fees are charged
Analyse WIP (work in progress) for own and team clients
Monitor and manage aged debts for team
Assist department head to manage budget, revenue, profitability and debtors for management reports

Compliance and Risk Management

Ensure team adherence to internal company procedures
Comprehensive knowledge of differing requirements/processes for high-risk clients
Assist compliance team to conduct periodic reviews on team’s clients and ensure actions are taken from the team if required

The ideal background for this role:

A recognised table 4 qualification as a minimum
A minimum of 8-10 years' relevant fund administration or financial services experience
At least 5 years' experience in a supervisory or management role
Comprehensive and detailed understanding of current industry, legislation and regulation and working practices of the local finance industry legislation and regulatory requirements in which we operate
In-depth experience in investor onboarding, investment activities, distributions, financial and regulatory reporting
Extensive experience in fund administration or equivalent including understanding of fund structure, investor KYC, capital call, distribution, periodic reporting and capital accounts for investors
Experience in managing complex client relationships and acting as key client contact
Experience of various technology platforms for fund administration

Role Location/Hybrid Schedule

This role is based in our Guernsey office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.

Gen II Fund Services

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