INSURANCE AGENT – 4-40 LICENSE

Location: Coral Gables, FL

An established insurance company located in Coral Gables is seeking a motivated, customer-oriented Insurance Agent with an active 4-40 license and experience in auto insurance to join its team. The ideal candidate will have strong customer service skills, the ability to communicate effectively with clients, and a good understanding of auto insurance products, coverages, and policy procedures.

This is an excellent opportunity for someone who enjoys working with customers, building client relationships, and contributing to a professional and team-oriented environment.

Responsibilities

Answer incoming phone calls and provide professional customer service to new and existing clients.
Assist customers with questions regarding auto insurance policies, coverage options, premiums, and payment requirements.
Prepare and provide auto insurance quotes based on clients’ needs and available insurance options.
Explain coverage options, policy details, and basic insurance requirements to help clients make informed decisions.
Assist customers throughout the application process and with the issuance of new insurance policies.
Follow up with prospective clients, pending quotes, and customers who are interested in purchasing or updating their coverage.
Process policy payments, renewals, endorsements, and other insurance-related transactions.
Review and maintain accurate customer information, policy records, and supporting documentation in the company’s system.
Assist clients with policy changes, general inquiries, and routine service requests.
Maintain consistent communication with clients to support customer satisfaction and retention.
Work closely with team members to ensure efficient daily operations and timely follow-up.
Support the company's sales and service goals by identifying customer needs and providing appropriate insurance solutions.

Requirements

Active and valid Florida 4-40 Customer Representative license.
Previous experience working in auto insurance is required.
Strong knowledge of auto insurance policies, coverage options, and customer service procedures.
Fluent Spanish is required.
Conversational English is preferred.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to explain insurance information clearly and professionally.
Good organizational skills, attention to detail, and ability to manage multiple tasks.
Basic computer skills and the ability to learn and use insurance agency management systems.
Ability to work independently while also contributing to a team environment.
Professional attitude, reliability, and a willingness to learn and grow within the company.
Sales-oriented mindset and ability to follow up with leads and work toward business goals.

Schedule

Monday through Friday: 9:00 a.m. – 6:00 p.m.
Two Saturdays per month.

Compensation

$17–$20 per hour, depending on experience and qualifications.
Additional commission opportunities.

Location

Coral Gables, Florida.

Palm Aire Professional Services

Latest Jobs

Insurance Agent 440 or 220