About the Role:

Snapscale is looking for a reliable, detail-oriented Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice with referral coordination, prior authorizations, insurance-related administrative tasks, and patient follow-ups.

Responsibilities may include:

Manage patient referrals from initial assignment through completion
Process and coordinate prior authorization requests
Track open referrals and prior authorizations
Follow up with insurance companies, referral partners, and other healthcare organizations as needed
Assist with insurance verification and pre-authorization
Communicate with patients regarding referral and authorization status when appropriate
Update patient records and administrative information in the EMR
Provide additional healthcare administrative support as assigned

Perks:

Health Maintenance Organization (HMO)*
Government-mandated benefits*
13th month pay*
Other employee incentives*
Opportunities for career growth and development
Fun and supportive working environment

Requirements

Previous experience as a Healthcare Virtual Assistant, Medical Virtual Assistant, Referral Coordinator, Prior Authorization Specialist, Medical Administrative Assistant, or similar healthcare role
Familiarity with insurance verification, referrals, prior authorizations, and healthcare administrative workflows
Exceptional attention to detail and follow-through
Strong written and verbal English communication skills
Experience working with EMR/EHR systems is preferred
Comfortable using Microsoft Teams, Office 365, and other computer-based applications
Able to work independently while maintaining consistent productivity and accountability
Must be willing to work onsite in Davao

Snapscale

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