Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visitwww.solenis.com or follow us on social media.

About the Role

We are seeking a results-driven Customer Relationship Manager to build and strengthen relationships with key customer accounts while driving revenue growth and customer satisfaction. In this role, you will serve as a trusted advisor to senior-level decision-makers, helping customers achieve their business objectives through strategic solutions and exceptional account management.

The ideal candidate is a relationship-focused professional with strong sales acumen, the ability to influence stakeholders, and a proven track record of growing customer partnerships.

Key Responsibilities

Build and maintain strong, long-term relationships with senior-level decision-makers and key influencers across assigned customer accounts.
Serve as the primary point of contact for customers, ensuring a high level of satisfaction and engagement.
Identify, develop, and close new business opportunities within existing and prospective accounts.
Create customer demand by increasing awareness of products and services and demonstrating their business value.
Develop and execute account growth strategies to increase revenue and customer investment.
Achieve or exceed assigned revenue and sales targets.
Conduct regular business reviews, status updates, and strategic planning meetings with customer leadership teams.
Understand customer needs and align them with organizational products, services, and solutions.
Collaborate with internal teams to deliver a seamless customer experience and drive successful outcomes.
Monitor customer priorities, market trends, and competitive activity to identify opportunities for growth and retention.

Qualifications

Bachelor's degree or equivalent experience.
Experience in account management, customer relationship management, business development, or consultative sales.
Proven success managing customer relationships and driving revenue growth.
Experience engaging with senior executives and key business stakeholders.
Strong communication, presentation, negotiation, and relationship-building skills.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Demonstrated ability to meet or exceed performance and revenue goals.

Preferred Skills

Strategic account management
Customer engagement and retention
Business development and sales growth
Consultative selling
Executive-level communication
Negotiation and influencing skills
Pipeline and forecast management
Cross-functional collaboration

What You'll Bring

A customer-first mindset and passion for building meaningful relationships.
Strong business acumen and problem-solving abilities.
The ability to identify opportunities and turn them into measurable business results.
A proactive and self-motivated approach to managing customer success and account growth.

If you thrive on building trusted partnerships, driving customer success, and delivering revenue growth, we encourage you to apply for our Customer Relationship Manager opportunity.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $142,240.00 and $208,615.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Solenis

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