Responsibilities:
- Develop Auto, Home, Renters, Business, Life, and other insurance quotes based on customer needs.
- Contact and professionally follow up with agency-provided leads and prospective customers.
- Conduct needs-based conversations to identify coverage gaps and appropriate insurance solutions.
- Present insurance options, explain coverage and benefits, overcome objections, and close sales.
- Cross-sell and round existing customer accounts when appropriate.
- Build strong relationships with new and existing policyholders.
- Maintain accurate and timely documentation of calls, quotes, follow-ups, and customer interactions in agency systems.
- Follow up consistently on open quotes and sales opportunities.
- Generate referrals and identify opportunities to expand existing customer relationships.
- Assist with policy retention and renewal activities when assigned.
- Meet established individual and agency sales, activity, quality, and customer-service expectations.
- Maintain knowledge of Farmers products, underwriting requirements, agency procedures, and applicable insurance regulations.
- Protect confidential customer and agency information at all times.
- Participate in required Farmers and Advantixx Insurance training, coaching, and team meetings.
Qualifications:
- Active Nevada Property & Casualty insurance license preferred.
- Candidates capable of obtaining the required license may also be considered.
- Bilingual English/Spanish strongly preferred.
- Previous insurance sales experience preferred but not required.
- Sales, customer service, banking, real estate, healthcare, or other client-facing experience is a plus.
- Strong written and verbal communication skills.
- Professional telephone and customer-service skills.
- Comfortable working toward measurable sales goals.
- Self-motivated, organized, dependable, and coachable.
- Ability to learn insurance products and explain coverage in clear, understandable language.
- Strong follow-up and relationship-building skills.
- Ability to work effectively both independently and as part of a team.
Compensation & Benefits:
- Competitive base compensation.
- Commission opportunities based on eligible sales.
- Individual and agency performance incentives.
- PTO days per year for eligible full-time employees.
- Paid company holidays.
- Professional training and coaching.
- Licensing and continuing-education support for eligible employees.
- Career advancement opportunities within Advantixx Insurance.
- Additional employee benefits may be available based on eligibility and the agency's benefit plans.
The reference Farmers posting specifically markets competitive base compensation, commission, performance bonuses, career advancement, and training/coaching, so this keeps those attractive elements while making the position distinctly Advantixx.
Our Culture
At Advantixx Insurance, customer success and employee success go together. We are building an agency where high performance is recognized, employees receive the training and tools needed to succeed, and exceptional customer service is expected at every interaction.
Our goal is not simply to sell a policy. We want to understand each customer's needs, identify appropriate protection opportunities, provide an excellent experience, and build relationships that result in long-term retention and referrals.
Career Growth
Advantixx Insurance is committed to developing employees who want to grow within the insurance industry. High-performing team members may have opportunities to advance into senior producer, account management, retention, team leadership, and other agency roles as the organization expands.
Advantixx Insurance is an equal opportunity employer. Employment with Advantixx Insurance is separate from employment with Farmers Insurance.
